We engaged FSR Search for a Technical Director role, which was positioned to help guide our company's compliance levels to a new level, following the intake of some high profile key accounts in the UK. During the consultation process with us, FSR Search undertook a rigorous role profiling exercise, which helped to reshape our recruitment process. In determining the factors affecting our company and industry, with their guidance, the role evolved into a Quality Director position, focused on not only technical excellence but also delivering a CI program that reduced operational waste, led to an uptake in production efficiency and culture thriving on quality excellence. Consultants that have played an integral part in the growth and evolution of our business.